Charles Oakes & Co. Awarded ISO 20000 Certification

Published on 6th November 2019

Charles Oakes & Co. has achieved ISO 20000 certification. This globally recognised certification demonstrates that our ITSM processes are aligned with international best practice, along with a culture of continual improvement that allows the delivery of high quality services to our clients. ISO 20000 is a quality management standard designed to help an organisation improve its services, create a framework for independent assessment and demonstrate an ability to meet customer requirements.

Mr. Charles Oakes, Owner and Managing Director of Charles Oakes & Co. commented: “This certification confirms the effectiveness of the procedures developed and refined since the founding of our organisation, providing a solid basis for our continued growth and expansion while maintaining and improving on the excellent service we provide to our clients.”

For more information, please contact:
Matthew Turner via

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