The Court of Justice of the European Union in 2019 launched the tender COJ-PROC-18/026. The objective of this project is the implementation of an integrated adaptive case management IT solution (hereinafter referred to as ‘integrated case management system’ or ‘SIGA’), based on an adaptive case management tool.
The contract was awarded to a grouping of economic operators composed of the leader Net Service S.p.A. and the principal Charles Oakes. The total value of the contract is over 26 million euros over 5 years.
The ultimate goal of the SIGA is to increase the efficiency of the whole institution, limit the duplication of operations, and enhance the interoperability system between the Court and external stakeholders. In particular:
SIGA will be used, as a central tool, by both legal areas (Court and Tribunal) and by all ordinary and support services (Chancellery, Registers, Administrative Department and Directorate for Multilingualism); national jurisdictions and parties will be able to connect externally to SIGA to interact directly on their cases.
Activities include project management, detailed analysis, configuration (modelling), the development, provision and installation of the dedicated infrastructure, the provision and installation of the necessary software licences, the implementation of operational management procedures, training and any other activities necessary for the operation of the new system.
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